Returns & Refunds

Items not required

We at The Company aim to provide you with as much information as we can about each product so that you can make an informed purchasing decision. However, to give you additional confidence, we will allow you to return any item if it is not what you require within 7 days of receipt as long as it has not been used and is returned in its original undamaged packaging smoke free. The cost of returning goods will be the responibily of the customer, except the the circumstances where goods have been wrongly sent by the company.

All you need to do is to contact us on 01708 341415 or email returns@bksat.co.uk or returns@bksafetywear.co.uk and we will issue you with a Returns Code, explain our simple Returns Procedures and discuss with you the easiest and most convenient way for you to return the item(s) to us. You should then return the item(s) to us by the agreed method together with a completed Goods Return Form which will have been sent to you with your original order. Unfortunately we cannot accept proof of posting as confirmation of delivery.

Upon receipt of the item(s) we will refund the full value of the item(s) subject to them being unused and in their original condition and packaging, this includes smoke free.

Faulty, Incorrectly Supplied and Damaged Items

If an item has been incorrectly supplied, received damaged or is faulty then all you need to do is follow the Returns Procedures detailed above. We will then arrange postage of the item(s) free of charge.

Upon receipt of the item(s) we will refund the full value of the goods and any carriage costs.unless the customer whises to continue with the sale and the goods will be replaced.

Returns address

BK Safety & Workwear

19 Hailsham Road

Romford

Essex

RM3 7SP